Treating Customers Fairly
It is our customer who decides how to pay. If they don't choose paysafecard, we have no business.It is vital for us to consider our customers in everything we do.
- Our customers are central to our company culture. We consider our actions and decisions in terms of the effect they may have on our customers.
- We consider our target customer's needs specifically; we design and market our products, so that we best meet our customer's needs.
- Our customers are provided with clear information and are kept appropriately informed before, during and after the point of sale.
- We provide clear help and support to our customers; our Terms and Conditions are written in language which is simple and easy to understand.
- Our products perform for our customers in the ways they expect; We value customer feedback, and use it to shape our products and experience.
- We make it simple and easy for our customers to communicate with us; we see each complaint as an opportunity to improve our service.